JOB TITLE    Case Manager
WAGE    $47,061.  Annually
JOB STATUS    Full-time
SHIFT    8:00 A.M. – 5:00 P.M. Mon-Fri, variable
POSTING DATE    12/13/22
CLOSING DATE    12/27/22 or until filled

A complete application is required for this position.  Proof of education required upon request and requires a valid Texas driver’s license and acceptable driving record.


Responsible for providing mental health services to persons with severe and persistent mental illness.  Performs case management duties as described in the Texas Administrative Code (TAC) and in the agency Performance Contract with the State.  Follows the guidelines of the Texas Resilience and Recovery (TRR) delivery model and efficiently uses and maintains the TRR Adult Needs & Strengths Assessments (ANSA) for each person served.  Provides on-going case management services to help individuals get access to the full range of community-based mental/behavioral health services as well as access to community supports that can provide the person with the opportunity to live successfully in their community.  Types of services include but are not limited to  screening assessments, admission to service, treatment planning, team treatment staffing, periodic re-assessments, ensuring continuity of services, referral and follow-up services, individual rehabilitative services, family rehabilitative skills training, small group skills training, and crisis support services.  Services and interventions are most often provided in individuals’ home, workplace, or other community setting.  Some persons provided case management services may have both mental health and substance abuse issues.  Case management can also involve the families, friends, employers, and others in the community who touch the lives of persons admitted to care by the agency.  As a person-focused and community-based service this job requires travel in the service area and some flexibility in work hours and schedule.  Interagency collaboration is essential to this position.

Both the quality and quantity of services provided are considered in employee performance evaluation.  All services must be provided in a manner consistent with agency policies and procedures.  A satisfactory Case Manager typically delivers and accurately documents in excess of five hours of valuable/billable work in an eight-hour workday.  Requires documenting services in a manner that is collaborative with the persons served and utilizing agency approved software.  Administratively reports directly to the Clinic Director.  Assists the Clinic Director in providing community education and consultation.


Applicants must meet the following minimum qualifications to be eligible for the position:

Bachelor’s Degree from an accredited college or university, with a major in (or the equivalent to a major), in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention; or a registered nurse.
Must meet TAC Qualified Mental Health Professional (QMHP) qualifications.
Must possess good computer skills.
A minimum of 18 hours graduate coursework in a related field may substitute for one year of work experience.  Maximum substitution is one year.


Demonstrated ability to read, write, and speak English and Spanish.
Prior working experience with mental health.
Prior working experience as a case manager.
Resides in Wilson County.


Knowledge of individual needs/characteristics associated with severe and persistent mental illness.
Knowledge of community-based service delivery system and the role of case management.
Knowledge of local community resources, how to access those services and use them effectively.
Knowledge of the principles,  methods, techniques and practices of psychology, behavioral science, social work, chemical dependency, and the functioning of mental health hospitals and clinics.
Skills with needs assessments, treatment planning and responding to consumer’s changing needs.
Skill with contributing to a treatment team of physicians, nurses, counselors, and others.
Skills for independent, organized, and efficient work and effective verbal and written communication.
Skill for documenting work done as well as drafting reports and recommendation for administrative use.
Ability to work cooperatively and effectively with other professionals, individuals, and groups.
Ability to exercise tact, show initiative, and use good judgment in dealing with people even in crisis.
Ability to develop productive and outcome focused relationships with individuals and family members.
Ability to recognize and overcome interagency obstacles for accessing services for individuals.
Ability to identify problems/gaps in service.
Ability to advocate effectively for an individual in the target population.


Apply in person at: 1005 B St., Floresville, Texas or submit application and resume to:
Camino Real Community Services
P.O. BOX 725, Lytle, TX.  78052
FAX: 830-772-4304

E-MAIL: hollyb@caminorealcs.org  
PHONE: 210-357-0359 or 357-0300